Privacy Policy

Last updated: June 29, 2025

Introduction

89prime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Information: When you sign up for our waitlist or create an account, we collect your name, email address, and social media account information.
  • X Integration Data: When you connect your X account, we collect your public profile information, timeline data, and other content you authorize us to access through the X API.
  • Usage Data: We automatically collect information about how you interact with our service, including pages visited, time spent on pages, and other analytics data.
  • Device Information: We may collect information about your device, including IP address, browser type, operating system, and other technical details.
  • Communication Data: When you contact us directly, we may collect and store your correspondence for customer service purposes.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Service Provision: Provide, maintain, and improve our services, including generating AI summaries of feeds.
  • Authentication: Verify your identity and manage your account access.
  • Communication: Send you technical notices, updates, security alerts, support messages, and respond to your inquiries.
  • Analytics: Monitor and analyze trends, usage, and activities to improve user experience and service quality.
  • Personalization: Tailor content and recommendations based on your preferences and usage patterns.
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes.
  • Security: Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Business Operations: Process transactions, manage our business, and improve our products and services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

Types of Cookies Used

  • Essential Cookies: Required for basic website functionality and user authentication.
  • Performance Cookies: Help us understand how visitors interact with our website through analytics.
  • Functional Cookies: Remember your preferences and settings.
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services. Most browsers allow you to:

  • View and delete cookies.
  • Block cookies from specific websites.
  • Block third-party cookies.
  • Clear all cookies when you close the browser.

For detailed instructions on cookie management, please refer to your browser's help documentation.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • Encryption: All data transmission is protected using industry-standard SSL/TLS encryption (HTTPS).
  • Secure Authentication: OAuth 2.0 protocol for X integration with secure token management.
  • Data Encryption: Sensitive data is encrypted both in transit and at rest using AES-256 encryption.
  • Access Controls: Role-based access controls ensuring only authorized personnel can access user data.
  • Regular Security Audits: Periodic vulnerability assessments and penetration testing.

Organizational Safeguards

  • Employee training on data protection and privacy best practices.
  • Strict confidentiality agreements for all staff and contractors.
  • Regular security awareness programs and incident response procedures.
  • Limited access to personal data on a need-to-know basis.

While we implement robust security measures, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Account Data

  • Active account information is retained for the duration of your account activity.
  • After account deletion, personal data is removed within 30 days, except where required for legal compliance.

X Integration Data

  • OAuth tokens are refreshed periodically and stored securely for active sessions.
  • Fetched posts and content data are cached temporarily for performance optimization (typically 24-48 hours).
  • Content analysis and productivity insights are retained as long as your account is active.

Communication Records

  • Support communications and correspondence are retained for 3 years for quality assurance and dispute resolution.

You may request deletion of your personal data at any time by contacting us at support@89prime.com. We will process such requests within 30 days, subject to legal retention requirements.

Third-Party Services

We may use third-party services, such as Google Analytics and Supabase, to help us analyze how our service is used. These third-party service providers have their own privacy policies addressing how they use such information.

Your Rights Under DPDP Act 2023

As a data principal under the Digital Personal Data Protection Act 2023, you have the following rights:

Right to Information

You have the right to obtain confirmation of whether we are processing your personal data and details about such processing.

Right to Correction and Erasure

You may request correction of inaccurate or incomplete personal data or request erasure of your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Grievance Redressal

You have the right to file complaints regarding processing of your personal data with our designated Grievance Officer or the Data Protection Board of India.

Exercising Your Rights

To exercise any of these rights, please contact us at support@89prime.com with the subject line "Data Protection Request". We will respond to your request within 30 days of receipt. Some requests may require identity verification for security purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

89Prime Data Protection Team
Email: support@89prime.com
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST

For any complaints or concerns regarding the processing of your personal data, you may contact our Grievance Officer at support@89prime.com. We will respond within 30 days of receipt.

If you are not satisfied with our response, you may also file a complaint with the Data Protection Board of India.